At FileX Advocates & Legal Consultants (“FileX,” “we,” “our,” “us”), we are committed to safeguarding the privacy of visitors to our website www.filex.co.in (“Website”). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our Website or engage with our legal services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us or submit a query, we may collect:
- Full name
- Phone number
- Email address
- Location
- Legal query or case details (as submitted voluntarily)
- Any documents you upload or share
b. Technical Data
When you browse our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Device type
- Date and time of access
- Pages visited and time spent on the website
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your legal inquiries
- To provide legal consultation and follow-up services
- To send email updates or confirmations
- For internal record-keeping and analytics
- To improve the Website’s content, layout, and services
- To comply with legal obligations and prevent misuse
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:
- Our internal legal team and consultants for service delivery
- Law enforcement or government authorities if legally required
- Third-party tools or platforms used to operate our Website (e.g., hosting, analytics, payment gateways), under strict confidentiality agreements
4. Data Security
We employ appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Examples include:
- Secure SSL-encrypted connections
- Firewalls and malware protection
- Limited access to stored data
However, no online system is entirely secure. By using our Website, you acknowledge the inherent risks associated with internet-based interactions.
5. Cookies Policy
We use cookies and similar tracking technologies to:
- Improve your browsing experience
- Analyze traffic and usage patterns
- Remember your preferences for future visits
You may choose to disable cookies via your browser settings, but doing so may affect certain features of the site.
6. Your Rights Under Indian Law
As a user, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention obligations)
- Withdraw consent where applicable
To exercise any of these rights, email us at filexlegal@gmail.com.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory obligations
- Resolve disputes and enforce our agreements
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us immediately.
9. External Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites. We advise you to review their privacy policies before interacting with them.
10. Policy Changes
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. Continued use of our Website indicates acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
FileX Advocates & Legal Consultants
📍 14 Hare Street, Kolkata, West Bengal, India
📧 Email: filexlegal@gmail.com
📞 Phone: +91-7439811422